Legal
Privacy Policy
Last updated: October 8, 2026
Overview
The Lab Performance & Recovery ("The Lab", "we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and the services we provide at our Georgetown, Texas studio.
Information we collect
- Contact details you give us — name, email, phone number — when you book a session, fill out a form, or message us.
- Booking details — the program, date, time, coach, and notes you provide when requesting a session.
- Professional inquiries — discipline, organization, and message content submitted through our For Professionals form.
- Usage data — pages visited and basic device/browser info collected through standard analytics.
How we use your information
- To schedule and confirm your sessions.
- To respond to your inquiries and requests.
- To improve our programs, website, and client experience.
- To send service-related updates you've agreed to receive.
Booking platform
Online booking is processed through Mindbody. When you book online, your booking details are handled by Mindbody under its own privacy policy. We only receive the details needed to prepare for your session.
Sharing
We do not sell or rent your personal information. We share it only with service providers that help us operate (such as our booking and email providers), and when required by law.
Your choices
You may request access to, correction of, or deletion of your personal information at any time. To do so, contact us using the details on our Contact page.
Data retention
We keep your information only as long as needed to provide our services and respond to inquiries, unless a longer period is required by law.
Changes
We may update this policy from time to time. Changes will be posted on this page with a revised update date.